All orders directly from BensonMusic are fully guaranteed. If for any reason you are not satisfied return item within 30 days for a full refund.
Steps for return/refund:
1. Send email to: firstname.lastname@example.org with subject “order inquiry”
2. State reason for return or question for resolve and full name or order number
3. You will be emailed address in which to mail product back
4. If item is damaged postage paid by BensonMusic. If item is only unwanted postage paid by buyer